Service Request Management and Automation

AppViewX AUTOMATION+ offers automation and orchestration tools to address network and application service requests, namely AppVision and Visual Workflow. It is designed for NetOps striving to adapt to new technologies, processes and application delivery expectations. It allows users to automate service requests across multi-vendor and hybrid infrastructure from a visual view. AUTOMATION+ also integrates with best-in-class IT service management solutions for governing and recording the service requests being executed in the automated workflow.

Product Capabilities


Provides end-users a new and compelling topology view for managing application and network infrastructure services, as well as initiating role-based automated workflows.

Auto Discovery of
Network Services

Discover and manage various services and control both physical and virtual network devices across multi-vendor and hybrid infrastructure.

Live InfraMap with
Application Visibility

AppVision InfraMaps give a live, intuitive visual representation of application infrastructure with the state, status and topology of managed service components providing complete application-centric visibility.

Design your
Application Infrastructure

NetOps can utilize a simple a drag and drop network service catalog to create AppVision BluePrints that can be deployed repeatedly in the enterprise’s data centers.

Hybrid Deployment

Simplify application release automation across any environment – on premise or in the cloud – at a click of a button.

Application Life-Cycle
and Monitoring

End-to-end management, faster response to outages, simplified troubleshooting using change request summaries, and work order logs for each infrastructure component.

Visual Workflow

Provides an intuitive and visual system for designing self-serviceable, event-driven, intelligent, and automated workflows.


Design simple and complex workflows using built-in task library or custom tasks. Automate network services and validate the changes post-deployment. It also enables the reuse of approved workflows to implement mundane tasks.


Execute intelligent workflows by defining custom rules based on business needs to dynamically provision or perform any actions.

Plug-and-Play integrations
into ITSM Systems

Simplify workflow management and automation by integrating with the existing ticketing system in your environment.

Plug-and-Play Integrations
into Third-Party Systems

Enable configuration agility to connect to any third-party systems (such as DDI systems, in-house tools, open-source tools) by leveraging their APIs.

Enable Zero-Touch
NetOps Automation

Achieve IT agility by automating infrastructure services without any manual intervention. Workflows can be executed on demand or on a schedule.

Multi-Vendor and Hybrid Infrastructure Management

Ready to learn more?

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